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Privacy policy

Privacy, cookies and Data Protection Notice

Whenever you give us your personal data, such as your name, address, credit card details or e-mail address, we will only store that data for our legitimate business uses and in accordance with applicable data protection law. At ICMA, we respect your privacy and seek to protect your personal data. The following information describes how we gather and use data. The amount of information the ICMA Group holds on you and how it uses it, depends on your relationship with the ICMA Group and on what ICMA service you use. Some of the information below may not therefore be relevant to you. Click on the tabs below to see information about cookies and data used by ICMA.

Links to other websites

This notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number. Using this technology does not mean that we automatically know any information about you. A cookie can't read data off your hard disk or read cookie files created by other sites.

Session cookies are temporary cookies that remain in the cookie file of your browser until you leave the site. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Please consult the help files of your browser or visit www.allaboutcookies.org to find out more about this option.

More about cookies

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

Changes to this information

We keep our cookies information under regular review. This was last updated on 2 July 2012.

Cookies we use

Name Purpose More information
Google Analytics

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
Click here for an overview of privacy at Google.
Content Management System cookie
This cookie is set by our content management system upon arrival to the site. This matches up with a session id on the server so it can track if users log in, to keep them logged in and track which user is logged in with etc.
For more on sessions and the cookies they set please click here.
The following cookie only applies to use of the online Members' Register:   
Content Management System cookie
authtoken API authorisation cookie For more on sessions and the cookies they set please click here.

Personal details

ICMA receives individuals’ professional contact details through this website or through other business contact with people. We hold and use this information with the following purposes:
  1. Marketing / mailing
  2. Improving our services
  3. Delivering membership/subscriber services

1. Marketing / mailing

ICMA uses information for mailing:

• Marketing:
Marketing emailing lists are used to inform potentially interested parties of upcoming events, educational courses, workshops, etc.; and to provide people with relevant information about what we are working on, what is going on in the markets and free reports, newsletters or market survey results.  
If you have expressed an interest in ICMA, or in events, educational courses or other activities that we are involved in, you may be added to our mailing lists. All of our emails contain a one-click unsubscribe option and an option to change your own contact preference categories so that you can choose which kind of mailings you would like to receive (e.g. events mailings, education mailings, regulatory policy).
You can sign up directly to the mailing list here. Alternatively you can email us and we will do this for you. You can unsubscribe at any time via links in the emails or by emailing us.

• Membership mailing list:
The membership mailing lists is for official mailings to ICMA members, including some of the same information sent via our marketing mailing lists and also legal notifications, formal circulars and information or invitations only applicable to ICMA members. If you work for an ICMA member firm and would like to receive official membership notification via email, or if you are no longer wish to receive these emails please email us or contact the Membership department.

• Specialist and member only mailing lists:
Please click the links to sign up to the below mailing lists or alternatively, you can email us. You can unsubscribe at any time via links in the emails or by emailing us.
2. Improving our services

Cookies collect information about how visitors use our site, which is then used to help improve the site. The information collected includes the number of site visitors, where visitors come to the site from and the pages they visited. We do not track usage by individual person or url. We track usage by User (ICMA Member firm or Subscriber), by overall page or document hits by date and/or by country.

We use Google analytics, a web analytics service provided by Google. Google uses “cookies”, which are text files placed on your computer, to help analyse how visitors use icmagroup.org.
You can choose to refuse cookies or tell your browser to let you know each time that a website tries to set a cookie. However, refusing cookies may mean some sections of the site will not work properly. For more information please see the cookies section for full information on the website usage data that we store.

3. Delivering membership / subscriber services

ICMA provides the following services and functions through its website and/or database:

• Online payments to ICMA
All online card payments made to ICMA are taken through a secure, professional service called Datatrans, so that we do not see or hold any of your credit/payment card information. No sensitive information of this kind is held by ICMA.

• Online registration
All of our online registration forms for events have an opt-out from our mailing lists.

• Log-in information
We use individual information for general website administration, such as managing log-ins for ICMA members and subscribers to ICMA’s services.

• Use of services
We may keep a professional history of people’s dealings with ICMA, such as enquiries to our legal helpdesk, attendance at ICMA events or courses; and queries to our Market Practice and Regulatory Policy team. This enables us to assess where to concentrate our efforts, the needs of our member firms and allows us to be more efficient in dealing with our members, subscribers and event delegates.

• Business contact
We may retain business contact information, so that we can contact parties with whom we liaise professionally.

• Members Register (use of and publication in):
The ICMA Members Register is a directory of all ICMA member firms. There is an online version which is kept up-to-date in real time and a hard copy version is printed periodically. Access to the Members Register is restricted to ICMA member firms and to those who subscribe to the online version or buy a hard copy.
ICMA Member firms may choose to publish the names, job titles and business contact information of some of their employees. This is done by the firms ICMA representative, known as the Principal Delegate, or other authorised personnel within the firm who have been nominated for administrative rights by the Principal Delegate. It is the responsibility of the member firm to obtain permission from its employees to publish their business details here and to keep their company’s record up to date. If you are an individual who is listed in the ICMA Members Register and wish to be removed, click here to see who your firm’s Principal Delegate is and they will be able to remove you with immediate effect. Alternatively, you can contact our membership department directly.   

• Legal - Helpdesk and Conciliation & Arbitration proceedings

ICMA records details of enquiries to the Legal Helpdesk and of its Conciliation & Arbitration services. This correspondence and its particulars are normally restricted to responsible ICMA staff.


We do not hold any personal data that is not directly business related unless you have specified, for example, a personal email address to which you wish us to send you e-mails.
We do not give or sell your information to third parties except to members or non-member subscribers where a firm has published that information in our members register.
Our policy and practice is to protect the information that we hold via secure IT networks so that it does not become publicly available.

Interception of mail

ICMA may intercept some mail and email addressed to individuals in ICMA. The reasons it may do this are related to the security of ICMA, its staff and others; for detection and prevention of crime; to identify the correct recipients; or to make sure that mail is dealt with during staff absence. In the case of emails, we may reject, delay or remove content from emails which have a nature, content or attachments which may disrupt our systems or because they may pose security issues such as viruses. We may also filter out emails which contain certain content on the basis that content is potentially offensive or the email is unwanted or spam. In certain circumstances this may unfortunately result in "innocent" emails being affected but we do try and reduce such occurrences. Our anti-spam and security software is robust so if you get a bounce-back notification from a genuine email that you have sent to us, please do contact us and we will ensure that your address is added to our safe list to prevent this in future.

Security and staff awareness

ICMA has policies governing use of information technology by it staff. These cover areas such as access control, authentication, audit, monitoring, alarms, data storage and back up and transmission standards and environment integrity.

ICMA Group

“ICMA Group” includes ICMA Zurich and its subsidiaries or corporate entities the International Capital Market Association (ICMA) in Zurich, the International Capital Market Association Limited in London and the ICMA representative offices in Paris and Hong Kong.

© ICMA 2012
Last reviewed and updated in October 2012.

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